The Parkland Group, Inc. (“Parkland”) respects the privacy of every individual and is committed to protecting your privacy. This Privacy Policy (the “Privacy Policy”) provides information on the manner in which your personal information is obtained through your use of the SOAR to Strategic Excellence™ software website located at www.soartostrategicexcellence.com, www.SOARcard.com, or www.SOARscorecard.com or related sites (together, the “Website”) is processed and used on this Website. Parkland uses your personal information only in ways that are compatible with this Privacy Policy. In addition to reviewing this Privacy Policy, please read our Terms and Conditions of Use. Your use of the Website constitutes agreement to its terms and conditions. This Privacy Policy does not cover information collected on sites linked to from the Website.
COLLECTION AND USE OF PERSONAL INFORMATION
A user may visit the Website without revealing any personal information; however, Parkland collects personal information from you (for example, your name, postal address, email address, and other data) when you provide personal data through our Website. The Website generally collects personally identifying information with your specific knowledge and consent. For instance, you may be asked to provide information such as your email address, name or phone number when you sign up for our newsletter or use certain services provided by Parkland including, without limitation, the SOAR to Strategic Excellence™ software program and related programs (“SOAR”). Optional information such as your age or gender may also be requested. Parkland will use this information to reply to your inquiries, to provide requested products and services, to set up accounts, and to contact individuals regarding new products and services. Further, if Parkland has entered into a licensing agreement for the licensing of SOAR with an individual or a company (a “Licensee”), Parkland will require and retain information on the Licensee. For purposes of this Privacy Policy, a Licensee that is a company includes individuals authorized by the company to utilize SOAR such as employee, sub-contractor, independent contractor, director, advisor or consultant (an “Individual”). The information required and retained would include the Licensee’s name, address, phone and email contact information; the Individual’s name, business address, phone and email contact information; information regarding the Licensee’s clients including name, address, nature of business, approximate annual sales range, industry, SOAR scores and related answers to SOAR questions, participant evaluations and comments, the complete SOAR report for that client, and any other information specifically required by the Website, as may be amended from time to time. All information collected by Parkland is protected under the Confidentiality Agreement entered into between each Licensee and Parkland, as well as between each Licensee and its clients who participate in a SOAR session.
THIRD PARTY ACCESS
We also allow access to our database by third parties that provide us with services, such as technical maintenance and search software, but only for the purpose of and to the extent necessary to provide those services. If you choose to purchase items through features on our Website, we may forward your information to third parties for services such as credit card processing and order fulfillment. Parkland does not bear any responsibility for any actions or policies of third parties. There also may be occasion when we are legally required to provide access to our database in order to cooperate with investigations or other legal proceedings. In those instances, the information is provided only for that purpose. While your individual information is protected as outlined above, we reserve the right to use and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends.
USE OF INFORMATION
Your information is stored in a secured database and is used for purposes of providing you with information requested by you, providing for a follow up with you in connection with materials you request and as a part of our mailings and solicitations to prospective customers. The information you provide also may be utilized for market research purposes and for project planning. Please note that all email that originates from us will either display the www.soartostrategicexcellence.com domain name or an affiliated domain name.
UNSOLICITED EMAIL (SPAM)
You should be aware, however, that unscrupulous marketers can sometimes “harvest” your email address directly from your computer or another person’s address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses. Parkland also may disclose or exchange with others information you have provided to us if we believe that the law requires us to do so or if it is necessary to protect the rights or property of Parkland, our affiliate companies, our staff, or our users.
COLLECTION AND USE OF NON-PERSONAL INFORMATION
In addition, we automatically receive and collect certain types of non-personal information whenever you visit our Website. For example, like many websites, we use “cookies” and web beacons to obtain certain types of information when your web browser accesses our Website. We use this information to monitor the usage and performance of our Website, to enhance our customers’ search and shopping experiences and to determine aggregate information about our user base and usage patterns. Parkland does not connect this non-personal data to any personal information collected from any Licensee. We also use your IP address to help diagnose problems with our server, to administer our Website, and to communicate with you after you have sent us emails. If you send us emails, from time to time we may use information about your preferences and interests to send updates to you about Parkland, its services, listings, special offers, or information that may be of interest to you. We allow third party companies that are presenting services on some of our pages to set and access their cookies on your computer. Third party cookie usage is subject to each party’s own privacy policies and Parkland assumes no responsibility or liability for this usage. If you do not want any cookies, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of the Website may not function properly.
Parkland utilizes information about Licensees and their clients to (i) customize the on-screen presentation of SOAR, (ii) customize the SOAR report for presentation to clients, (iii) validate the eligibility of users of SOAR, (iii) determine if users are encountering difficulties, and (iv) determine how many SOAR sessions have been conducted. Parkland utilizes the information obtained from the SOAR scores, including limited information about Licensee’s client’s industry, size and number of employees, to (a) more fully develop a profile of companies utilizing SOAR, (b) determine statistical averages for industries and sizes of companies, and (c) develop overall impressions based on an increasing number of SOAR events. Parkland utilizes the information contained in the SOAR report to assist facilitators in running SOAR events and in preparing SOAR reports. By having access to the full SOAR report, Parkland can monitor the progress of each facilitator utilizing SOAR, coach and counsel individual facilitators as may be needed or requested, and validate SOAR events for billing purposes. Parkland also utilizes such information for quality control purposes.
INFORMATION SHARING AND DISCLOSURE
Parkland will NOT disclose the personal information it collects or requires as part of SOAR to anyone outside the Parkland organization at any time. Any industry or other information gained from compilations of SOAR results will not have any specific company information associated with it in order to assure the confidentiality of all SOAR Licensees. Parkland may disclose your personal information to third parties who work on behalf of Parkland to provide products and services requested by you. We will share personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information. Parkland may otherwise disclose personal information when: (1) we have Licensee’s express consent to share the information for a specified purpose; (2) we need to respond to subpoenas, court orders or such other legal process; (3) we need to protect the personal safety of the users of our Website or defend the rights or property of Parkland; or (4) we find that the actions on our Website violate the Parkland’s Terms of Use document or any of our usage guidelines for specific products or services.
CONSENT
If any user does not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to Parkland. This will impact your use of the services provided on Parkland’s site, but will allow free access to the public parts of the sites. If personal information has been provided to Parkland and Licensee no longer consents to its use or disclosure as outlined herein, please notify Parkland at admin@parkland.com.
SECURITY
Parkland will use reasonable precautions to keep the information disclosed to us secure and not to disclose such information to any third parties; however, we are not responsible for any breach of security or for any actions of any third parties that may receive the information. No data transmission over the Internet can be considered 100% secure. In certain areas of our Website, as identified on the site, Parkland uses industry-standard SSL-encryption to protect data transmissions. We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. Our security and privacy policies periodically are reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our Licensees. Further, Parkland retains any personal information only as long as necessary to fulfill the purposes identified above or as required by law.
LINKED WEB SITES
Our Website includes links to other websites operated and maintained by separate companies. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors. Those websites may have different privacy policies. If you click through to another website, you should check the privacy policy of that website, which will usually (but not always) be posted on the website. Parkland is not responsible for the privacy policies of other sites.
CHILDREN
This Website is directed to adults and is not directed to children under the age of 18. Parkland complies with the Children's Online Privacy Protection Act and does not permit registration by and will not knowingly collect personally identifiable information from anyone under 13. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases, including subscriptions, on this Website. If your children disclose information about themselves in publicly accessible areas of the Website, they may receive unsolicited messages from other parties. Accordingly, you should tell them not to do so. This Privacy Policy will be posted on the Website.
YOUR CONSENT
By using our Website, you consent to the collection, use and disclosure of information in accordance with the terms of this Privacy Policy. We reserve the right to modify or amend this Privacy Policy at any time. Parkland may at any time, without notice and in its sole discretion, amend this policy from time to time. Please review this policy periodically. The continued use of the Website after any such amendments constitutes acceptance of amendments.
If you have other concerns or questions about any aspect of this Privacy Policy, you may also email our Privacy Policy Coordinator at admin@parkland.com.